Technician Product Verification Training for Pharmacy Technicians

Upon successful completion of this course, learners should be able to:
1. Recognize the need for advanced pharmacy technician responsibilities to sustain the future of pharmacy practice.
2. Describe opportunities for technicians in the provision of pharmacy services, such as medication reconciliation, telepharmacy, vaccine administration, point-of-care testing, and product verification.
3. Discuss the importance of technician product verification (TPV) across various pharmacy practice settings.

Upon successful completion of this course, learners should be able to:
4. Discuss common medication routes of administration and dosage forms, including benefits and drawbacks of each.
5. Describe properties of medications commonly used for managing the most common chronic diseases.
6. Recognize error-prone medication routes, dosage forms, and look-alike/sound-alike drugs.
7. Evaluate the appropriateness of drug delivery methods in patient case scenarios to minimize errors and optimize therapeutic outcomes.

Upon successful completion of this course, learners should be able to:
8. Analyze case scenario(s) of medication error or near miss events to identify breakdowns in the system that have contributed to the error.
9. Recognize factors in your practice environment that can contribute to the occurrence of medication errors.
10. Apply knowledge of reported errors to select optimal best practice medication error prevention strategies.
11. Identify the prevalence and implications of look-alike medication packaging.
12. Summarize issues and challenges of how the use of color coding and the lack of color differentiation can lead to medication errors.

Upon successful completion of this course, learners should be able to:
13. Define critical thinking and its importance in the context of pharmacy TPV.
14. Demonstrate critical thinking skills in TPV-related scenarios.

Upon successful completion of this course, learners should be able to:
15. Describe the steps to effectively approach pharmacy calculations.
16. Demonstrate how to convert between units of measurement commonly used in pharmacy practice.
17. Utilize ratios and proportions to solve dosage calculations.
18. Calculate the percent strength of compounded preparations to determine the correct concentration.
19. Perform formula adjustments by reducing and enlarging formulations while maintaining proper ingredient proportions.

Upon successful completion of this course, learners should be able to:
20. Summarize methods to successfully implement a TPV process into a retail pharmacy workflow.
21. Identify strategies to overcome barriers to TPV implementation.
22. Describe technology and workflow systems that help facilitate successful TPV implementation.
23. Explain the processes involved in a hospital-based TPV program.
24. Describe components of TPV policies and procedures
25. Formulate a sample job description for a pharmacy technician engaged in a TPV program in a hospital-based setting.
26. Review technology used in various hospital-based TPV programs.
27. Discuss benefits and challenges to implementing TPV in a hospital-based setting.

Upon successful completion of this course, learners should be able to:
28. Outline system-based tools for assessing, documenting, and analyzing medication errors.
29. Initiate a risk assessment process to identify medication safety improvements.
30. Explain the basic principles of Continuous Quality Improvement (CQI).
31. Describe Root Cause Analysis and its appropriate use.
32. Identify reporting pathways for medication errors and adverse drug events.

In order to perform technician product verification, it is important to demonstrate proficiency in checking products for completeness and accuracy. This module reviews the process for checking a prescription and walks through examples which prepare you for the simulation exam sections. The Product Verification Simulation Exam provides the opportunity to check written prescriptions, prescription labels, and dispensed medications for accuracy. This unique exam serves as a practice test to assist you in preparing for the PTCB verification exam.